Privacy Policy

Last updated: May 20, 2026

This Privacy Policy explains how Cap Player collects, uses, stores, and protects limited technical information when you use our applications, website, activation services, and related platforms.

1. Data Controller

CAP PLAYER LIMITED acts as the data controller for limited technical information collected through Cap Player services.

If you have any privacy-related questions, you may contact us at:

Email: info@capplayer.com

2. Data We Collect

We only collect limited information necessary to operate, improve, secure, and support the application.

The information we may collect includes:

• Email address (only if you contact support);
• Device type and operating system version;
• Application version and technical diagnostics;
• Crash reports and error logs;
• Anonymous performance and stability information;
• Activation-related device identifiers where applicable.

3. Legal Basis for Processing (GDPR Article 6)

Where the General Data Protection Regulation (GDPR) applies, we process limited technical information based on:

• Legitimate Interest — to improve application stability, security, compatibility, fraud prevention, and customer support;
• User Consent — where consent is legally required for optional analytics, diagnostics, or similar features.

4. How We Use Information

We use collected information only for legitimate operational purposes, including:

• Providing technical support;
• Improving app performance and stability;
• Fixing crashes and compatibility issues;
• Preventing abuse, fraud, or unauthorized access;
• Managing software activation and licensing;
• Complying with legal obligations.

5. Third-Party Services

Cap Player may use trusted third-party services for hosting, analytics, crash reporting, payments, cloud infrastructure, or customer support.

These third parties process only the limited information necessary to provide their services and are expected to maintain appropriate security and privacy protections.

6. No Monitoring of User Content

Cap Player does not monitor, inspect, access, analyze, or store the playlists, streams, or media content used by users.

Any playlist, media source, URL, or streaming configuration added by the user remains under the user's sole responsibility.

7. Data Retention

Technical and support-related information is retained only for as long as reasonably necessary for operational, security, legal, or technical purposes.

When data is no longer required, it is deleted or anonymized where reasonably possible.

8. Data Security

We implement reasonable technical and organizational security measures designed to protect information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no internet-based system can be guaranteed to be completely secure.

9. International Transfers

Depending on your location, your information may be processed or stored in countries outside your own jurisdiction.

Where required, we take reasonable steps to ensure that appropriate safeguards are in place for international data transfers.

10. Your GDPR Rights

If GDPR or similar privacy laws apply to you, you may have the right to:

• Request access to your personal data;
• Request correction of inaccurate information;
• Request deletion of your information;
• Restrict or object to certain processing activities;
• Request data portability where applicable;
• Withdraw consent where processing is based on consent.

Requests may be submitted using the contact information below.

11. Children's Privacy

Cap Player is not directed toward children under the age required by applicable laws.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes.

The latest version will always be available on our website.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

CAP PLAYER LIMITED
Website: https://capplayer.com
Email: info@capplayer.com